General Policies

Our customers come first. We stand behind the quality and presentation of our products -- 100% guaranteed!

We ship within 1 day from the time your order is received. Orders received after 2:00pm EST will be shipped the next business day.

Food items may be substituted depending on availability and seasonal restrictions. Items of greater or equal value will be substituted.

Shipping Policies

We offer the following shipping methods and delivery times:

Gift Cards

One gift card per order is available free of charge.

Taxes

For shipping within MA, 5% sales tax is charged on some items. Sales tax is applicable on the following:

• Spa/stress reliever gifts
• Non-food gifts
• Time Capsule food and gift tins

Credit Cards Accepted

Please note that we accept American Express,  Mastercard,  Visa.

Refund and Return Policy (for Non-Perishable Items)

If you are not satisfied with your gift, perishable or non-perishable, for any reason, please contact us within 30 days of the purchase. If the gift is unsatisfactory, you will receive a full refund.

We only accept physical returns for non-perishable items. For non-perishable item you would like to return, please call or e-mail us. Simply re-box the item being returned and ship it to: 1304 Churchill St. Lanesboro, MA 01237. Please make sure the box is securely wrapped.

Store Privacy Policy

We collection information necessary to process your order such as name, address, phone number, email address, and shipping address details. This information is used only for the purpose of transacting your order and notifying you of any special updates from Churchill Gourmet & Gifts. We only share your personal information with other companies as necessary to ship your order, and will not sell or share your information for other purposes.